Shipping policy
Thank you for shopping with us! Below you’ll find important information about our shipping process, timelines, and policies.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order.
Once your order is processed, it will be handed off to our shipping carrier.
Please note: During high-volume periods or promotions, processing times may be slightly extended.
Shipping Time
Estimated delivery times depend on your location and selected shipping method:
- United States: 5–10 business days
- International: 7–20 business days (varies by destination)
These timeframes are estimates and may vary due to carrier delays, customs, weather, or other factors beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order details.
Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking information to update.
Incorrect Address Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error, contact us immediately. Changes are not guaranteed once an order has been processed.
Lost or Delayed Packages
If your order is delayed beyond the estimated delivery time, please contact us and we’ll be happy to assist.
We are not responsible for:
- Delays caused by the carrier
- Packages marked as “delivered” by the carrier but not received
In these cases, we recommend contacting the carrier directly.
Contact Us If you have any questions about shipping, please contact us at:
📧 southernstitchoutfitters@gmail.com
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